Returns & Exchanges

At Ninni Co., we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a smooth experience from start to finish.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely place your items in their original packaging, ensuring all tags are intact.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will notify you via email as soon as your return arrives at our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.